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Office Hours
- Sunday - Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
Our Location
Frequently Asked Questions
Open the app, allow location access, take a photo of the waste, and tap Submit. Your report goes directly to the municipal dashboard for action.
Yes. You can submit as a guest with just an email. If you later register with the same email, your guest reports will automatically link to your account.
The admin team reviews it, assigns the nearest available driver, and you get real-time notifications as the status changes: Pending -> Assigned -> In Progress -> Completed.
From your dashboard, click 'File a Complaint', select the type (Missed Pickup, Driver Behavior, etc.), add details and optional photo, and submit. Admins are notified immediately.
Yes! Safha Sahar is a Progressive Web App (PWA). Once loaded, it works offline - you can view your requests and even submit reports (they'll sync when you're back online).